| FREQUENTLY
ASKED QUESTIONS
Q: Why are your boots so
inexpensive compared to other brands?
A: We are quite a large boot manufacturing operation, and we purchase materials in bulk. All our work is done in house so we
don't have to pay high outsourcing costs. Mr. Bont's innovation leads the world in technology and boot manufacturing techniques.
Q: How long will it take to get my custom Bont Boots?
A: Our current custom boot building time is 5 weeks.
Allow extra time after World Championships.
Q: Are your bases pre made?
A: No, all our bases are hand laid by our craftsmen and women. This ensures the base doesn't come apart,
ever. Some companies make their bases in Asia and then attach the leather in the USA and
say the boots are made in USA when in fact the most important part has been made by people with no boot making experience
what-so-ever.
Q: My mom backed over my boots with her car, can you send me a new pair?
A: Nope
Q: I use orthotics, how can I fit them
into my boot?
A: Using the BONT SOX you can easily mould
your orthotics into the boot. Simply place the orthotic on the floor and place
some plastic over it. Then mould your feet using the Bont Sox and the orthotic
will be inbuilt in your foot mould.
Q: My boots are giving me a little bit of pain, what can I do?
A: Heat mould them. See below.
Q: May I see your picture?
A: Sure, please click here.
Q: How do I Heat Mould my Bont Boots?
A: Your boots have been constructed using a special 'heat moldable' material. If necessary, the shaded area, as shown on the instructions which come
inside every pair of boots which depart our factory, can be heated, using a hair drier on the inside and outside of the boot, to make the fit more
comfortable. When the boot has been heated sufficiently, so that it feels quite hot (do NOT scorch the leather, keep the drier moving in a circular
motion), place the boots immediately onto the feet and lace firmly. You should NEVER wear boots with bolts only in the base, as it can damage the
boots. Leave on until cool. The heating process takes a few minutes to do properly, so don't rush it. Be patient and do a good job.
CAUTION: bolts used to attach frames should, for safety, be turned a minimum of 3 times into the nut.
DO NOT PUT YOUR BOOTS IN THE MICROWAVE.
Q: How do I heat mould my boots in the oven?
A: Pre heat oven to 85C or 185F. Remove all
bolts, frames, wheels etc from the boot. Place the boots in the oven for 20-30
minutes. Higher temperatures will damage the boot. Caution: Do not place feet
in hot boots, let them cool a little first. Test the boot temperature with
your hand before placing foot inside. Mount the frame to the boot and stand on
it without wheels. Tighten the boot with the laces and wait until the boot
cools. If there is a certain area giving you problems, push that area out
using the handle of a screwdriver until the boot cools. You can heat mould the
boots as many times as you like.
Q: How should I take care of my Bont Boots?
A: If your boots get wet, you must let them dry out in the shade, out of direct
sunlight. Dry your boots after use, as the enzymes in sweat will break down the leather. Do not over tighten bolts, as this may cause the T-nut to be
stripped. Replacement T-nuts are available through your supplier.
Warning: Speed Skating can be dangerous. Always wear protective gear while skating, including a helmet, knee pads and wrist protectors. Always check
boots for signs of stress or fatigue. Do not use boots is a state of disrepair. Check that blades/frames are secure before every use. Bont
Boots should only be used for speed and recreational skating, NOT jumping,
skateboard ramps or stairs.
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