Bont Cycling Shoes

Warranty Claim

Your Bont shoes are covered by warranty for a period of 12 months (24 months for Europe) from date of purchase against defects in materials and workmanship. The warranty does not cover normal wear and tear of shoes. Items that are not covered under warranty include:

• Any part of the shoe that has been involved in a crash. If you have crashed and something is scratched or broken, it is not covered under warranty.
• Anything where you have damaged the shoe yourself eg. Overheating the shoe when heat molding, backing over your shoes with the car in your driveway etc. These are not covered by our warranty.

If you have a problem that you think is a manufacturing mistake, then we are more than happy to help you to solve the problem asap.

If you purchased your Bont product from a shop, please contact that shop with your receipt. They will contact us with your warranty claim if they can not fix your problem on the spot.

If you purchased your Bont product from Bont directly, please email us with the following information:

• A copy of the receipt of purchase.
• Clear photos of the problem. If you can draw arrows on the photos to show us where the problem is, it is even better.
• Your name, address, contact number and email.
• Details about how long you had the shoes for, what you were doing with them when you had the problem, product model number.

Once information is submitted a representative will contact you within two working days.