Frequently Asked Questions
Q: How do I Heat Mold my Bont Boots?
A: Please click here for the Bont heat molding page.
Q: How do I find my Bont size?
A: Please click here.
Q: What is the difference between the Vaypor, Z and Jet?
The first difference is that we make each model for three different sports. Long track ice, short track ice and inline. Each of them has a different boot height, constructed with varying mounts of different materials, with different mounting blocks and stiffness. We wouldn’t advise you try to use a long track boot for inline because it is too soft. The boot is made with a lot more thermo plastic so long track skaters can steer the boot. The construction is totally different to an inline boot.
The Vaypor is constructed to minimize weight and maximize strength. We use a special thermo set resin and the entire boot is made with carbon. We also use uni-directional carbon which saves even more weight. The package skates use the highest grade components like Jesa Swiss Steel bearings.
The Z is a carbon boot but it uses some fiberglass layers. The stiffness is similar to that of the Vaypor but it weighs a little more.
The Jet uses a mix of fiberglass and carbon for the base. It is still super moldable thanks to our Super mold Technology and it is a lot lighter than some competitors top of the range boots, but it is heavier than our Vaypor and Z. If you are just getting into the sport, you won’t notice the difference. The resin is also slightly heavier than the Vaypor.
The Cheetah is more moldable than 99% of boots on the market but less moldable than the Jet.
Q: What is room for growth
A: When a parent is buying skates for their child, they want them to be able to skate for more than one season in them. So typically they buy a pair of skates that is a size too big so they can grow into them. However, skates need to support the child's ankles and when the skates are one size too big, they are too lose around the ankles which can be dangerous and cause blisters. To solve this situation, we offer a 'Room for Growth' option. We use the right size boot for the child but we will add a few mm of length to the boot. In this way, the child can grow into the boot in the future, but the ankles will fit tight right now.
Please note that fitting a speed skate is not like fitting a running shoe. Speed skates need to be stiff to give you support and the sides of the skates are made with carbon fiber. When you put your foot into a tight skate, the foot grows in length. Different people’s feet will become longer than others depending on the composition of fat and muscles in your foot. As such, two people with the same length feet may need different size boots. Our size chart is based on feedback from skaters that have told us the maximum length foot that will fit in each size boot.
Q: I use Orthotics in my skates, what can I do?
A: We have a number of solutions. Please see which one best fits your needs:
a) We can build the orthotic into the boot for you and it will be in there permanently. You will need to send the orthotic to us.
b) We build the boot with the orthotic inside but you can remove it. You will not be able to use the boot without the orthotic inside. You will need to send the orthotic to us.
c) You stand on your orthotic while making a pair of molding socks for a custom pair of boots. The orthotic will then be built into the boot and you no longer need to use your orthotics for skating.
For options a. and b., the price is +$30 on top of any boot you choose. There is no additional cost for building the orthotic into a pair of custom boots.
Q: Why are my sneakers 2 sizes bigger than my Bont Skates
A: When Mr. Inze Bont first developed his last in 1975 he was a size 8. Over the years as sneeker manufacturers moved to Asia, last sizes have shrunk. Mr. Bont is now a size 10... So the simple answer is that our last sizes haven't changed for over 30 years where as your running shoe manufacturers lasts have changed.
Q: If I order a 12.8" frame, can I also use other length frames?
A: Yes, if you order a 12.8" frame, the boot will be made to perfectly fit the 12.8" frame and you can use any other frame except the 11.92" frame. If you have a boot or frame for 11.92" it is not interchangeable.
Q: Can I use the S-Frame on a 2 point mounting boot?
A: No, it will only fit the Bont patented 3 point mounting system.
Q: What is the S-Frame coated with?
A: The S-frame is coated with Keronite. The Keronite coating process resembles anodizing in that it uses an electric power supply and an electrolyte bath. However, it is significantly different from anodizing in that it produces much harder, thicker layers while using environmentally less harmful alkali electrolytes and a specially modulated AC voltage. The actual surface of the magnesium itself is transformed, creating a tight atomic bond, which gives much stronger adhesion and lighter weight than with an externally applied process, such as powder coating.
Q: How long will it take to get my custom Bont Boots?
A: Our current custom boot building time is 6 weeks. Allow extra time after World Championships.
Q: Are your bases pre made?
A: No, all our bases are hand laid by our craftsmen and women. This ensures the base doesn't come apart, ever. Some companies make their bases in Asia and then attach the leather in the USA and say the boots are made in USA when in fact the most important part has been made by people with no boot making experience what-so-ever.
Q: I use orthotics, how can I fit them into my boot?
A: Using the BONT SOX you can easily mould your orthotics into the boot. Simply place the orthotic on the floor and place some plastic over it. Then mould your feet using the Bont Sox and the orthotic will be inbuilt in your foot mould.
Q: My boots are giving me a little bit of pain, what can I do?
A: Heat mould them. See below.
Q: I have some blisters on my ankle, how can I stop them from forming?
A: There are 2 main causes for blisters. a) Ill fitting boots, and b) your skating technique. So the first thing to do is to check that your boots fit properly. If they are one size too big, that will cause blisters. Next, heat mold your boots. Now let's work on your technique. If you push backwards with your toes rather than to the side with your heels, your ankle will no longer be in the right area of the boot and it will cause pain and blisters. The first thing you need to do if you have blisters is to let your feet heel because you won't know if this fix will help if you still have pain. Once your feet heel, try this. When you skate, hold your toes up against the top of the boot. It will make it very hard to toe push. Now concentrate on pushing to the side and with your heel. If someone can video you it would be even better. In 90% of heel blister cases, this solves the problem. Once pushing to the side with your heels becomes second nature, you can forget about lifting your toes up in the boot.
Q: How should I take care of my Bont Boots?
A: If your boots get wet, you must let them dry out in the shade, out of direct sunlight. Dry your boots after use, as the enzymes in sweat will break down the liner. Do not over tighten bolts, as this may cause the nut to be stripped. Replacement nuts are available through your supplier.
Q: What are semi custom boots?
A: Semi custom boots can solve a range of problems like wide or skinny feet, boot height etc. Please read this page to find out more. Click here. The cost is $30 per change.
Q: How can I send my product back for a warranty item?
A: Take them back to the shop you bought them from first and let them determine if it is a warranty item. Never send anything back to us without permission from Bont as we will not pay the tax unless it has been sent the way we ask it to be sent.
If you purchased the product directly from Bont, please use this link.
Q: What are the standard boot heights?
A: The height of stock boots is taken from the center of the inside ankle bone. The standard heights are:
Short Track = 3cm
Inline = 2.5cm
Long Track = 2cm
The custom boot height may look different from the height of your friends boots if you have high or low ankle bones as the boot height is based on your ankle bone height.
Q: How can I get sponsorship?
A: Please talk to a Bont rep at a race meet. We can not reply to the volume of sponsorship requests via email.
Q: Can I have some more information on the 3 point mounting system?
A: In 2006, Bont released a new patented 3 point mounting system to overcome problems that have came to light in 2005 with the 190mm and 195mm mounting separation for 100mm skates. The problem was that skaters want their feet to be as low to the ground as possible when they are skating which means the distance between the frame mounting blocks on the boot need to increase in distance to fit between the wheels. When we increased this gap from the standard 165mm to 195mm, there is the tendency for the flat carbon fiber base of the boot to flex causing the second wheel to rub on the boot. To solve this problem we can either increase the distance between the wheel and the boot from 1mm to 2mm making the skaters foot higher off the ground, or increase the amount of carbon fiber in the boot. More carbon means the boot will be heavier as the carbon absorbs more resin. Hence the reason we came up with the 3 point system with a lower frame deck height. The lower deck height gives more curves to the carbon boot base. The third mounting point means we can remove carbon from the boot instead of increase it making the boot lighter. The boot will have new lighter weight mounting blocks. The frame now also has more support from the boot so a lighter frame can be made.
In 2011, Bont introduced an updated 3 point mounting system that allows the use of a standard 195mm mounting separation but includes the middle mount. This was done so that skaters can remove the middle mount for more frame flexibility when skating indoors.
Q: Should I order 2 or 3 point?
A: If you mainly skate outdoors, go for the standard 3 point system. If you will be skating indoors, then go for the 195mm 3 point system.
Don't forget to check the message board to see if someone has already asked the same question you have here.
If you still have some questions, please e-mail us at : General Questions Head Office firstname.lastname@example.org